OK, first of all, I’m really not Monica Geller. I don’t get a kick out of hanging round dry-cleaners, watching the clothes go round – particularly on my precious days off. But working as a magazine editor and travel writer means that I have accumulated a wardrobe of clothes that are mostly dry-clean only. So when Zipjet asked me if I’d like to try out their mobile dry-cleaning service when I got back from Amsterdam I jumped at the chance (plus, I really like the name). Here’s my honest review of the experience:
This was all done online, and it was incredibly straightforward. After registering, I selected the time slot for pick up (choosing from 30 minute slots), and the time I wanted the clothes returned. I chose a Friday evening pick up, and a Sunday afternoon return.
I received a text to tell me the Zipjet driver was on his way, and he arrived promptly at the time I’d booked, bearing gifts: special cotton bags for me to put the drycleaning in (or washing, if I needed any of that doing) which I could keep, plus, a handmade brownie (#win). I tried not to get too concerned that the driver didn’t write down what I was giving him; he simply took the bag, and off he went. Shortly afterwards I received an email confirmation itemising everything I’d given the driver, and it was all there.
On the Sunday morning I received another text to tell me the Zipjet driver was on his way. This time he arrived 20 minutes after the time slot I’d booked; I guess you have to allow for heavy traffic, and fortunately I wasn’t going out anywhere. On the plus side, my clothes looked immaculate, and they were all there, nothing missing, no zips broken or anything like that. Plus they smelled good, too – not the usual overpowering dry-cleaning smell, just clean and fresh.
The cost of the dry-cleaning was easily comparable to our local dry cleaners: £16 for my winter coat seemed reasonable, and £8 for some of my dresses is actually much cheaper than I’ve paid elsewhere.
Although I was slightly disappointed that the return was a little later than expected, it was really only a small delay, and I would definitely use Zipjet again. Like the name suggests, it’s fast, efficient, and ideal if you’re busy and don’t want to cart your clothes to/from the dry cleaners. Plus, the brownie was a really nice touch 🙂 It’s a shame they’re only in London at the moment – hopefully they’ll roll out nationwide in the not too distant future.
*Disclaimer: Zipjet gave me a voucher to review their dry-cleaning experience. I did not receive payment for this post.